Alloggiati Web Italy
The Alloggiati Web Report is a mandatory identity registration system required by the Italian State Police (Polizia di Stato). Accommodation providers in Italy must use this system to transmit the details of all arriving guests within 24 hours of their arrival for public security and anti-terrorism purposes.
1. Report Overview
Once activated, the system filters reservations arriving on the current date that have a valid status (Pending, Confirmed, Checked-in, etc.). It performs automated data checks to ensure that the primary guest and all co-travelers have complete identity profiles. If essential data such as birth details or nationality is missing, an error flag will be generated to warn staff before the official submission to the Italian police portal.
2. Required Database Fields
Activating the Alloggiati Web report triggers the creation and monitoring of specific guest identity fields. These fields align with the exact data structure required by the Italian authorities.
Contact Fields (Guest Data)
Field Label | Technical ID | Description |
|---|---|---|
First / Last Name | fld_contacts.first_name / .last_name | Legal names of the guest. |
Gender | fld_contacts.gender | Male (M) or Female (F). |
Birthday | fld_contacts.birthday | Guest's date of birth. |
Nationality | fld_contacts.co_nationality | The guest's legal citizenship. |
Country of Residence | fld_contacts.country | Current country of residence. |
Birth Country | fld_contacts.co_birth_country | Country where the guest was born. |
Birth City & Code | fld_contacts.tx_birth_city / .tx_birth_city_code | City of birth (crucial for Italian citizens). |
Birth Local Authority | fld_contacts.tx_birth_local_authority / .tx_birth_local_authority_code | Province/State of birth. |
Document Type & Number | fld_contacts.document_type / .document_number | Identity document details (e.g., Passport, ID Card). |
ID Issue Location | fld_contacts.tx_id_issue_location | The municipality or authority that issued the ID. |
3. Setup Instructions (Action Required)
To ensure guests provide this required data prior to check-in, you must add these fields to your form settings.
Navigate to Settings > Form Setup.
Select the Online Booking or Guest Page tab.
Add the following fields to the visible fields list:
Field | Description | Required |
|---|---|---|
First / Last Name | The guest's full legal name. | Yes |
Gender | Male or Female. | Yes |
Birthday | Date of birth. | Yes |
Nationality | Citizenship of the guest. | Yes |
Country | Current country of residence. | Yes |
Birth Country & City | Specifically required for Italian police reporting. | Yes |
ID Issue Location | Where the document was issued (required for the main traveler). | Yes |
4. Troubleshooting
If the hourly validation finds missing data, errors will be listed under the Reservation Contact Overview.
Error Message | Meaning | Fix |
|---|---|---|
Gender / Birthday is missing. | Basic demographic data is missing from the profile. | Update the guest's contact record. |
First name / Last name is missing. | The guest's legal name is incomplete. | Fill in the missing name fields. |
Country is missing. | Country of residence has not been provided. | Select the country from the dropdown. |
Nationality is missing. | The guest's citizenship has not been recorded. | Set the nationality field in the contact profile. |